SMS PRIVACY POLICY
How We Use Text Messaging to Communicate With You

Last Updated: March 25, 2026

We are committed to protecting your privacy and communicating with you in a transparent, respectful manner. This SMS Privacy Policy explains how we collect, use, and protect information in connection
with our text messaging program, which is operated through Zoom Phone. Please read this policy carefully before consenting to receive SMS messages from us.

1. Who We Are

This policy applies to SMS communications sent by our organization and its authorized representatives.

We use Zoom Phone as our SMS communication platform solely for the purpose of client engagement
and service delivery.

2. Information We Collect

When you opt in to receive SMS messages from us, we may collect and retain the following information:
• Your mobile phone number
• The date and time of your opt-in consent
• The content of messages exchanged between you and our team
• Your opt-out requests and preferences

We do not collect financial account details, passwords, Social Security numbers, or other sensitive personal information through SMS. If you inadvertently send us such information, we will ask you to use
a more secure channel and will not retain the data.

3. How We Use SMS Communication

We use SMS messaging only for limited, business-related purposes, including:
• Appointment reminders and scheduling confirmations
• Follow-up messages after calls or consultations
• Time-sensitive notifications when you cannot be reached by phone
• Sharing basic information such as office hours or directions
• Responding to questions you have sent us via text

We do not use SMS for bulk marketing campaigns, promotional solicitations, or the sharing of confidential or sensitive personal information.

4. Your Consent

We will only send you SMS messages if you have given us your explicit consent to do so. Consent may be provided verbally, in writing, or through a signed form. By providing your mobile phone number and
agreeing to receive texts, you consent to receive SMS communications from us for the purposes described in this policy. Message and data rates from your carrier may apply.

5. How to Opt Out

You may withdraw your consent and stop receiving SMS messages from us at any time. To opt out, reply STOP to any message we send you. You may also contact us directly by phone or email to
request removal from our SMS contact list. After opting out, you will receive a single confirmation message and no further texts will be sent unless you re-enroll.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect your information from
unauthorized access, disclosure, or misuse. SMS message records are retained in accordance with our
data retention policies and applicable law. We do not sell, rent, or share your mobile number or
message history with third parties for marketing purposes.

7. Third-Party Platform (Zoom Phone)

Our SMS communications are delivered through Zoom Phone, a third-party telecommunications platform. By engaging with us via SMS, your messages are processed in accordance with Zoom’s
privacy practices in addition to our own. We encourage you to review Zoom’s Privacy Policy at zoom.us/privacy for more information about how they handle communication data.

8. Children’s Privacy

Our SMS communication program is not directed at children under the age of 13. We do not knowingly collect personal information from minors via text messaging. If you believe a minor has provided us with their phone number without appropriate consent, please contact us immediately so we can remove that
information.

9. Updates to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of our SMS program after any changes constitutes your
acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this SMS Privacy Policy or your personal information, please contact us:
• Vantage Point HR
• P.O. Box 1371, Beaverton, Oregon 97008
• 971-238-2374
• info@vantagepoint-hr.com
• www.vantagepoint-hr.com